Cloud Himalaya Operation team is the first line of defense holding the data center fort on real time 24X7 with Command and Control team ready to jump in. Our operation team monitors the real time performance of CPU, Memory, and network packet for IDS, bandwidth, firewall, power, cooling, fire, & Safety, temperature, humidity, airflow, water, smoke, biometric door access and video surveillances. Every data center critical infrastructure has duel controller with redundant devices/equipment in active-active mode. Any anomalies generate incident ticket with specified priority with criticality associated with it; immediately assigned and addressed by accountable and responsible team. Failure is not an option for us as our brand equity relies on uptime and availability. We are committed for the deliverance.