It is cumbersome and costly to build and manage a flexible, agile and scalable IT infrastructure using in-house capabilities. Therefore, we provide Managed Hosting Services offering a dedicated solution that removes the burden of managing and maintaining complex hosting environments so that you can focus on what matters
to your organization business and revenue driven programs. We offer two managed service offerings :
We take on the burden of procuring server hardware, racking and staking, managing space and power and providing on-site hardware break/fix support while you remain
in control of your operating system licensing, installation, monitoring and management
  • Customers can opt to procure OS licenses on SPLA model
  • Backup service offers backup and restoration services to the corporates hosting their mission critical applications /databases at our state of art Data Centers.
  • Backup Services support offline file system backup on all popular operating systems like Windows (all standard, Enterprise & Data Center Editions), Linux, Solaris, HP-UX, AIX etc. The Service provides online (open file) backup for most popular databases like Oracle, Microsoft SQL server etc. You can even backup your storage on SAN, NAS.
  • Data protection for workloads running on platform                                                                                                                                                       
  • Granular level restores of files/folder (File Service and Advanced Service)
  • Full system restore (Advanced Service)
  • Application protection (Advanced Service)
  • Secure data transfer
  • Secure data storage
  • Tenant specified protection schedule
  • Reduced and predictable costs compared to deploying data protection solution on platform
  • Ad-Hoc Backup
  • Tenant Self-Service Administration (Basic Service)
  • Provider managed administration (Advanced Service)
  • Copies of data in multiple sites
  • Long term data retention (1, 3 and 7 year)
  • SLA's for service availability provided by reputable service provider
  • Adherence to regulatory compliance regarding data retention and auditability
Database management services positioned to meet the needs of businesses that require secure, reliable access to their database applications. Managed DB services portfolio in which we are proposing DBA- Monitoring and Management services for Oracle, MS-SQL and MySQL on a 24x7x365 basis. To relieve businesses of the day-to-day burden of administrating their database server environment and infrastructure, Cloud Himalaya data centers offers comprehensive and expertly managed database services to businesses for a predictable fee that significantly lowers total cost of ownership (TCO) of the application. The following databases are supported as a part of DBA services under managed hosting customer service offerings.
  • DB2
  • Managing database servers
  • Starting up and shutting down database instances
  • Scheduling jobs for the databases hosted
  • Creating databases and environments
  • Controlling and supporting migrations
  • Verifying that all instances are running
  • Verifying free space in table spaces
  • Verifying rollback segments
  • Any new alert log entries
  • Trace files
  • Monitoring sessions, activity/redo logs, replication/standby status and objects
  • Monitoring - Instances and Databases
  • Proactive alert notification to customer technical contacts
  • Database Alerts (CPU overload, RAM memory overload, Trace and Dump file, alert log message, low free space in archive redo log directory)
  • Ongoing maintenance and support for the environment
  • Management cluster configuration
  • Management of local or remote database mirroring
  • Management of local database snapshots
  • Performance Management
  • Verifying that server has enough resources for acceptable performance
  • Tuning performance as needed
  • Monitoring database growth and refreshing statistics weekly
  • Database health report (Generate on monthly basis)
  • Identifying bad growth projections
  • Identifying space-bound objects
  • Reviewing contention for CPU, memory, network, and disk resources
  • Reviewing fragmentation by investigating row chaining and other areas of fragmentation
  • Implementing and maintaining database security
  • Establishing privileges and access controls
  • Managing vendors
  • Resolving database incidents, errors and corruption
  • SLA of 99.5% uptime for clustered Oracle and MS-SQL only
  • 99% for non-clustered MySQL, Oracle and MS-SQL DB.
  • Supporting and troubleshooting all database issues on a 24x7x365 basis
  • Monthly Reports
  • Database Backup and Recovery